Unlock Your Career Potential: 8 Behavioral Competencies to Improve Your Company Culture and Skills

Talent Management

The Importance of Behavioral Competency in Career development

As you focus on developing your career and soft skills, it’s essential to understand the power of behavioral competency. While a resume provides a glimpse of experience and qualifications, behavioral competency delves deeper into one’s character and traits. It involves evaluating an individual’s Leadership abilities, communication skills, relationship-building skills, and conflict resolution skills. Ultimately, these factors play a significant role in an individual’s performance and contribution to an organization.

According to studies, personality-related competencies have a considerable impact on job performance. As such, human resource managers consider these factors an essential consideration in the hiring process. However, despite their importance, behavioral competencies often get overlooked during the hiring process.

At CareerPros, we believe in investing in potential. We recognize that behavioral competencies are essential skills in reaching our full potential. Therefore, we emphasize the critical role that these competencies play in career development.

Understanding the different types of behavioral competencies is essential in personal development. Additionally, assessing these competencies during the interview process is critical. As such, we’ll discuss in detail what behavioral competency is, the different types, and ways to assess them during an interview.

Understanding Behavioral Competencies

Before delving into the details of how to develop behavioral competencies, it is essential to define what they are.

Understanding Behavioral Competencies and Their Importance for Career Growth

Behavioral competencies are a crucial aspect of career development as they reflect one’s attitudes, personality traits, and behaviors that distinguish them during the hiring process and at work. Different from core competencies, technical competencies, and managerial competencies, behavioral competencies can showcase an individual’s ability to perform well and demonstrate good work ethics in any given role.

According to John, a successful marketing manager, “Behavioral competencies play a vital role in shaping a person’s work identity as they determine how we interact and perform with others. These competencies often reflect a candidate’s ability to collaborate, lead, work under pressure, and solve problems, which ultimately determines the level of their success on the job.”

It’s worth noting that general behavioral competencies considered by most employers include adaptability, communication skills, conflict resolution abilities, leadership potential, Critical thinking skills, and work ethic. Employers expect individuals with these competencies to be productive and able to contribute actively to their team’s success.

Therefore, to enhance one’s career growth, it’s essential to develop behavioral competencies that align with their professional goals. For instance, one may take an online course or attend seminars in leadership or problem-solving skills. It’s also advisable to seek feedback from colleagues or mentors and take action to improve constructive criticisms that enhance behavioral competencies.

In conclusion, it’s vital for individuals to understand the importance of behavioral competencies as essential elements for career growth. Developing and refining these abilities will not only improve your chances of getting hired but also lead to an overall successful career.

Exploring the Eight Types of Behavioral Competency

As you focus on developing your career path, it’s essential to understand the various behaviors needed to succeed in your industry. Whether you’re an employer seeking to hire top talent or a job seeker hoping to polish your skills, knowing the eight types of behavioral competencies can set you apart. However, this can vary from one person’s viewpoint to the next. Here are eight common types of behavioral competencies that are essential for career growth and success:

1. Communication skills: This is crucial for any job or industry, as it involves effectively conveying ideas and listening actively.

2. Adaptability: The ability to adapt to unpredictable situations and changes in the workplace is highly valued.

3. Problem-solving: A critical skill to handle complex or technical issues, identify opportunities, and understand critical thinking processes.

4. Teamwork: Working effectively as part of a team, collaborating, and sharing ideas to achieve common goals.

5. Time management: The ability to prioritize tasks, manage deadlines, and complete assignments promptly.

6. Leadership: The art of motivating, guiding and inspiring your team to perform at their best.

7. Emotional intelligence: The ability to understand and manage your emotions, as well as the emotions of others.

8. Creativity: The ability to think outside the box, generate new ideas, and foster innovation.

By developing these behaviors, you can demonstrate your value to employers and, ultimately, reach your career goals.

Developing Strong Relationships in the Workplace

Interpersonal communication and relationship building is crucial for success in any workplace. Developing strong relationships in the workplace can lead to greater job satisfaction, improved performance, and career advancement opportunities. It all starts with mastering relationship management.

Effective relationship management skills are essential for any employee, regardless of their job or industry. From stakeholders to team members and clients, a successful employee must know how to build and maintain positive relationships with all the people they interact with.

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Without these skills, employees can struggle with self-awareness and emotional regulation, which may affect their ability to collaborate and work well with others. By taking the time to develop and nurture strong relationships, both personally and professionally, individuals can improve their overall job performance and career prospects.

Developing Strong Communication Skills for Better Career Prospects

Effective communication is one of the most vital components of success in any professional setting. It involves the ability to convey messages clearly and persuasively while also being an attentive listener. In today’s competitive job market, being proficient in communication skills can give you an edge over other candidates.

Those employees who lack communication skills can create numerous problems, such as workplace conflicts and decreased productivity in the team. Conversely, candidates who demonstrate proficient communication skills can contribute to a more cohesive and productive team by engaging and collaborating effectively with their peers.

Improving your communication skills can help you better understand your colleagues, be more persuasive in your ideas, and build stronger relationships with leaders and peers. Some ways to develop these skills include attending workshops and seminars, practicing active listening, and seeking feedback from colleagues or mentors. By sharpening your communication skills, you can achieve greater success in your career and personal life.

Developing Leadership Skills

If you’re looking to advance your career, it’s essential to develop strong leadership skills. These skills indicate your ability to manage a team and execute strategic plans effectively. Successful leaders possess various competencies that enable them to solve problems efficiently, make sound decisions, and enhance creativity and time management skills. By honing your leadership skills, you can demonstrate the potential to take on leadership roles.

Developing Business Acumen Skills for Career Success

Aspiring professionals looking to take their careers to the next level must cultivate business acumen, which allows them to comprehend complex business issues at a deep level and take prompt action. This critical skill is not only essential for team leaders but also for entry-level employees who want to advance in their professions.

By developing business acumen skills, individuals can gain a deeper understanding of their company’s operations, identify opportunities for growth, and drive business impact. Additionally, having a solid grasp of business acumen can increase one’s market value as an employee, open doors for future career progression, and facilitate effective communication throughout the organization.

To develop business acumen skills, aspiring professionals can seek mentorship opportunities, participate in cross-functional projects, attend industry conferences, and read business publications. Engaging with colleagues from diverse backgrounds and roles can also help to broaden perspectives and enhance problem-solving abilities. Therefore, whether an individual is a junior employee or executive, they can benefit from investing time and resources into refining their business acumen skills.

Developing Global and Cultural Competencies


Enhancing your global and cultural competencies is crucial for succeeding in a job that involves communication across diverse geographies and cultures. In today’s world, this is becoming increasingly important, as companies expand their reach and operations globally.


Being able to understand and adapt to different cultural contexts is key to establishing successful communication and collaboration with people from different backgrounds. By developing your global and cultural competencies, you can effectively tailor your approach to various situations and build strong relationships with people hailing from different parts of the world.

Developing Ethical and Value-Based Competencies

When it comes to professional success, having strong, ethics-based competencies is crucial. It’s not always easy to make the right decision, but prioritizing ethical behavior, rather than taking shortcuts, will set you apart.

When hiring for a position, you want to find someone who shares these values. An individual with a strong sense of ethics and values is more likely to make decisions that align with the company’s goals, and help foster an environment of accountability and integrity.

It’s important to understand that these competencies can be developed over time. By working with a mentor, taking courses, or attending workshops, you can improve your Decision-making skills, learn how to navigate complex ethical dilemmas, and gain the tools needed to prioritize your values in the workplace.

Developing Analytical Thinking for Career Success

One of the key skills that are important for success in your career is analytical thinking. No matter what profession you are in, be it marketing, engineering or any other field, being able to analyze information, make informed decisions, and use critical thinking is vital to success.

Developing a keen ability to analyze information is a crucial step that can take your career to the next level. It enables you to make informed and thoughtful decisions that can place you ahead in the competitive workforce.

Why Resilience Matters in the Workplace?

Resilience is a crucial trait that every employee should possess in today’s ever-changing world. It is the ability to adapt to and bounce back from challenges and setbacks. Many people overlook the importance of resilience as a behavioral competency, but it can make a significant difference in your career and life.

Without resilience, employees are more likely to become overwhelmed, burnt out, and frustrated at work. This can lead to poor performance, low productivity, and even mental health issues. Therefore, it is essential to cultivate resilience as a soft skill to succeed in your career.

Adaptability and continuous learning are integral to building resilience. By being open to change and willing to learn new things, you can become more adaptable in the face of challenges. This will help you overcome obstacles and find new opportunities for growth and development.

In conclusion, resilience is a valuable soft skill that can help you navigate the twists and turns of your career and life. Cultivate resilience to build a successful and fulfilling career, even in challenging times.

Behavioral Competencies: What They Look Like in Action

Understanding the concept of behavioral competency is a crucial step towards achieving a successful career. But how do we apply them in our day-to-day work environment? Here are some examples of what these competencies might look like in action:

  • Leadership Skills: Imagine managing and resolving a heated team conflict with ease while ensuring that everyone feels heard and respected. That kind of management is a sign of good leadership skills in action.
  • Resilience: Picture yourself realizing that you need to learn a new skill to finish an important project. Having a growth mindset and being open to new challenges is a great example of resilience in the workplace.
  • Relationship Management: Instead of criticizing a co-worker’s work, use your emotional intelligence to provide constructive feedback. This kind of approach nurtures healthy work relationships.
  • Global and Cultural Effectiveness: Imagine using sensitivity in your communication with overseas clients. It could lead to building new levels of trust and positive business relationships.
  • Diversity and Inclusion: Fostering a sense of inclusivity and belonging in the workplace by being attentive to cultural differences helps build a positive work environment, especially when it comes to team management.

By applying these examples in your professional life, you can work towards building a successful and fulfilling career.

Why Behavioral Competencies are Essential for Career Growth?

In today’s job market, having the right skills is not enough to achieve career success. Behavioral competencies are equally important for job seekers to get hired and excel in their roles. Employers too realize the significance of evaluating candidates holistically rather than just focusing on hard skills. Behavioral competencies are vital for organizations as they have a direct impact on company culture and job performance.

It is essential to hire candidates for their “culture add” instead of just their culture fit. This approach ensures that diversity, innovation and thriving teams are continuously fostered. However, it’s equally important to select candidates who are willing to adapt, grow, and invest in their own development.

For instance, a junior employee lacking relationship management competency would find it challenging to receive feedback from their manager and collaborate with their team members. Their attitude could also lead to low employee morale and dissatisfaction, impacting the team’s overall performance. An employee who cannot take feedback constructively could hinder the team’s ability to achieve its goals.

In addition, behavioral competencies prove helpful for performance management. Organizations evaluate an employee’s competencies to identify what they lack and offer training programs to help them grow. Additionally, if a new hire isn’t contributing as expected, assessing their competencies can pinpoint the areas that need improvement and help make better hires in the future.

In conclusion, behavioral competencies make a significant difference in your career growth. Its impact on job performance, team building and individual growth cannot be ignored, making it vital for individuals to cultivate them, and employers to assess them.

MASTERING BEHAVIORAL COMPETENCY AS A CAREER BOOSTER

As part of personal and career development, mastering behavioral competency is essential. This skill is crucial in human resources management as it helps in hiring the right fit for the company, based on the candidate’s personality and attitude.

As individuals, we have the responsibility to assess our behavioral competency and ensure that we improve it regularly. Improving this skill can help us build better relationships with colleagues, make better decisions, and lead effectively.

It’s also worth noting that being competent in this skill increases the chances of growth in a career. Employers prefer individuals who have a unique set of soft skills, and behavioral competency is an essential one. Thus, individuals who possess this skill are more likely to get promoted or given additional responsibilities.

Determining the Most Important Behavioral Competencies

If you are focusing on enhancing your career, it is vital to understand the behavioral competencies that matter most to potential employers. The starting point is typically the job description, which outlines the critical competencies required in a particular role. As a job seeker, it is essential to identify these specific competencies and focus on them during the interview process to demonstrate that you possess the required skills.

For instance, if you are applying for an entry-level position, you may have excellent leadership skills. However, it is not enough to have only good leadership skills. The interviewer may also pay attention to your ability to work collaboratively, in which case excellent relationship management skills will be more important than leadership skills.

How Assessments Can Help You Improve Your Career and Soft Skills

Assessing your skills and capabilities can help you identify areas where you can improve and grow professionally and personally. At BrainApps, we use a science-based approach known as the Whole Person Model™. This model measures key behaviors, competencies, and mindsets to facilitate growth.

The Whole Person Model™ we use at BrainApps Labs identifies specific behaviors that can fall into three categories, including those that can be changed, those that directly or indirectly impact others, and those that are related to personal well-being, effective performance, collaboration, and leadership.

While assessments provide some guidance, they may not always offer a full picture of an individual’s personality. However, HR teams can use personality and behavioral assessments during the hiring process. Some popular assessments include Myers Briggs Type Indicator (MBTI), The Enneagram System, CliftonStrengths by Gallup, DiSC Profile, and Caliper Profile.

Improve Your Hiring Process by Asking Situational and Behavioral Questions

As an employer or hiring manager, it’s important to ask the right questions during the interview process. While discussing a candidate’s work history and future plans is important, it may not be enough to determine if they possess the necessary behavioral competencies for the job. To better understand a potential hire’s past experiences and how they may react in hypothetical scenarios, consider asking situational and behavioral questions.

By allowing an interviewee to share how they responded to past situations or how they may approach hypothetical challenges, you can gain valuable insight into their thought process and problem-solving skills. One effective method of doing this is using the STAR method.

STAR stands for Situation, Task, Action, and Result, and is a popular approach for behavioral interviewing. By asking a candidate to describe a specific situation or task they faced, what action they took to address the issue, and the eventual outcome, you can evaluate their ability to handle different types of challenges.

Remember, by asking situational and behavioral questions, you can gain a better understanding of a candidate’s competencies and increase the likelihood of finding the right person for the job.

Sample Behavioral Competency Interview Questions

If you want to improve your chances of securing your dream job, one of the best things you can do is prepare for behavioral competency interviews. These types of interviews are aimed at uncovering your behavioral competencies and can make all the difference in showing your potential employer that you are the right fit for the job.

To help you prepare, consider adding these sample behavioral questions to your interview roster:

* Could you describe a situation in which you had to acquire new skills to overcome a challenge?
* Have you ever found yourself in an ethical dilemma at work? If so, how did you handle it?
* What is your proudest achievement, either in your personal life or at work?
* Please provide an example of a time when you had a disagreement or conflict with a coworker. What did you do to resolve it?
* Tell me about a time when you achieved something significant by working with a team.
* What is the most challenging situation you have faced in your career so far?
* When you are finding it difficult to complete a task, what motivates you to keep going?

Remember, the key to answering these questions is to provide specific examples and demonstrate how you used your skills and competencies to overcome challenges in the workplace or in your personal life. Preparation is key, so take time to think about your experiences and rehearse your responses.

Improving Your Workplace with Strong Behaviors

Prioritizing Behavioral Competencies in your Workplace

One important aspect of hiring successful employees is prioritizing their behavioral competencies. By focusing on these skills during the hiring process, organizations can ensure that they are bringing in workers who are poised to contribute their best to the company each and every day.

Reinforcing Behavioral Competencies in the Workplace

Once your new employees start, it is essential to reinforce their behavioral competencies throughout onboarding. Providing positive feedback on what they’re doing right will help promote continued positive behavior.

Investing in Your Workforce through BrainApps

To help develop and reinforce these positive behaviors, you may want to consider BrainApps. This powerful self-growth app can help your workforce develop and maintain strong behavioral competencies and promote a sense of resilience, engagement, and belonging. By leveraging BrainApps, you can create lasting benefits for both your team and your company.

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