When you contact Support, we may ask you to send us a screenshot (screen capture). How to make a screenshot in Windows 7 / Windows 8
Open the window you want to take a picture, and press «
Print Screen ». As a rule, it is in the top row of the keyboard, the right of the F12 key. Visible changes will not happen, but screenshot will be taken.
Now open the Paint program. If you have Windows 7, go «
Standard »/ Paint:
If you have Windows 8, click «
Win» on keyboard, and in the search box on the right enter the word «paint».
Open the program. Insert a screenshot using a combination of Ctrl + V keys. Instead of white sheet your picture appears. Now save it by pressing Ctrl + S.
Screenshot ready. Now you can send it to us by mail.
& Nbsp; How to make a screenshot in Mac OS
In Mac OS, screen shots are made very simple. You just press the right combination of keys:
Cmd + Shift + 3 - captures the entire screen and save it to your desktop
Cmd + Shift + 4 - select an area of the screen, to make it a picture and save it to your desktop
After that, you can send us a screenshot [email protected]