How to Build Trust in the Workplace: A Step-by-Step Guide
The Basics: What is Trust?
Trust is the foundation of any successful relationship, including those in the workplace. It involves having a sense of security and predictability when dealing with someone, and earning a reputation for credibility over time. Lack of trust can damage communication, coordination, and productivity among coworkers.
The Two Types of Trust
Building trust requires developing both practical and emotional trust. The former is earned through being reliable, meeting deadlines, and honoring commitments. The latter is attained by going above and beyond expectations, creating deeper connections with teammates, and showing emotional intelligence.
Why Building Trust is Crucial
A high level of trust leads to a positive work experience, increased well-being, and better mental health. Employee performance and company culture can be enhanced by cultivating a trustworthy environment. American companies with a high-trust culture performed 2x better than the general market in terms of earnings.
Ten Effective Ways to Build Trust
1. Value long-term relationships
2. Be honest
3. Honor your commitments
4. Admit when you’re wrong
5. Communicate effectively
6. Be vulnerable
7. Be helpful
8. Show people that you care
9. Stand up for what’s right
10. Be transparent
Building Trust Takes Time
Building trust is a gradual process that requires time and effort. By following these steps, both practical and emotional trust can be built in the workplace, leading to a more pleasant work environment, effective communication, and increased productivity.
